Operations Manager

Our client is a growing Kingston company specializing in wholesale distribution and a reputable commercial truck training academy. The Operations Manager ensures customer satisfaction and fleet performance through management of day to day operations in an efficient, effective and safe manner.

Major Responsibilities

Lead and manage a fast-paced and high-volume operation

Set goals and strategies; communicate clear expectations and hold team accountable

Oversee culture of integrity, excellence, and “best customer experience”

Lead and direct the activities of drivers and driver trainers with regular travel between locations in Kingston, Smiths Falls, and Ottawa

Lead recruitment, continuous learning, and development processes

Coach and mentor employees and drivers through effective problem solving, relationship building, and employee recognition while promoting a strong teamwork mindset

Manage staff with a strong focus on safety; ensure compliance with government safety standards and company policies and procedures.

Essential Skills and Competencies

5+ years of relevant operational leadership experience

Demonstrated customer relationship and conflict resolution skills

Must possess strong verbal communication, relationship building, and interpersonal skills.

Interested candidates are encouraged to submit their résumé to:

Cheryl Couper,
Career Consultant

Palmer & Associates
Venture Business Centre
556 O'Connor Drive
Kingston, ON K7P 1N3